Smart Home Care & Ongoing Service Plans

Let Us Take Care of Your Smart Home

With our ongoing service plans, we take care of your smart home for you — so everything stays reliable, secure, and effortless.

Technology Shouldn’t Become Another Responsibility

Software updates..
Device changes..
Network adjustments..

Smart homes are powerful, but they require attention.
Without proper support, even the best systems can start to feel frustrating. We make sure that never happens. You enjoy your home. We handle the rest.

What Ongoing Service Includes

Our service plans are designed to keep your system running smoothly — without you having to think about it.

Depending on your setup, services may include:

Built for Busy Homeowners

Our clients don’t want to manage their systems.

They want:

  • Lighting that always works

  • Wi-Fi that stays reliable

  • Security that stays updated

  • Automation that continues to feel seamless

They want a home that just… works.

That’s exactly what we provide.

package Pricing

Whether you want basic peace of mind or full concierge service, we have a plan that keeps your home running effortlessly.

Essential Care

$ 49.99
/ mo
  • 96-Hour Priority Scheduling
  • Up to 1 Hour Included Remote Support
  • $149/hr Daytime Onsite Rate (Save $46/hr)
  • $165/hr After-Hours Onsite Rate
  • 1 Annual System Review (60 Min)
  • App & Firmware Updates During Review
  • 5% Discount on Equipment Upgrades
  • Dedicated Member Hotline & Text Support
  • Complete System Documentation

For homeowners who want reliable support and system stability

Preferred Care

$ 124.99
/ mo
  • 36-Hour Priority Scheduling
  • Up to 3 Hours Included Remote Support
  • $149/hr Daytime Onsite Rate
  • $30/15min After-Hours Remote Support
  • $219/hr After-Hours Onsite Rate
  • 2 Annual System Reviews (60 Min Each)
  • Included Preventative Maintenance
  • 7% Discount on Equipment Upgrades
  • Included App & Firmware Maintenance

For homeowners who want faster support and proactive service

Most Popular

Elite Concierge

$ 299.99
/ mo
  • Same-Day / Next-Day Priority Response
  • UNLIMITED Remote Support
  • 8 Hours Onsite Service Included ($129/hr after)
  • Included After-Hours Remote (30m Limit)
  • $189/hr After-Hours Onsite Rate
  • 3 Annual Comprehensive Site Visits (60 Min Each)
  • Fully Managed App & Firmware Updates
  • 10% Discount on Equipment Upgrades
  • Direct Technician Concierge Access
  • Full Network Audit & System Optimization

For homeowners who want a fully managed smart home experience

Not Sure Which Plan Fits?

Every home is different.

We’ll review your system, your setup, and your goals — then recommend the right level of support.

Smart Home Care & Service Plans FAQ

Do I really need a service plan for my smart home?

If you want your system to stay reliable without constant attention — yes. Smart homes rely on updates, network performance, and ongoing adjustments. Our service plans make sure everything continues to work the way it should, without you having to manage it.

You contact us — and we handle it.

Service plan clients receive priority support, faster scheduling, and direct access to a team that already knows their system. No troubleshooting on your own. No starting over with someone new.

Most issues can be resolved remotely.

We’re able to diagnose, adjust, and fix many problems without a visit — saving you time and getting things back up quickly. If an in-home visit is needed, you’ll receive priority scheduling.

We support fully integrated smart home systems, including:

  • Lighting control

  • Smart switches and dimmers

  • Audio and video systems

  • Smart security and cameras

  • Wi-Fi and network infrastructure

  • Automation scenes and controls

If your system was professionally installed, we can typically support and optimize it.

It comes down to how hands-off you want to be:

  • Essential → Basic support and system stability

  • Preferred → Faster response + proactive optimization

  • Concierge → Fully managed, white-glove service

We can help you choose the right fit based on your home and expectations.

No complicated commitments.

We offer flexible monthly and annual options so you can choose what works best for you.